Frequently Asked Questions

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The Torii subscription covers everything to provide a hands-off approach. Covering any breaks of a unit before they happen. As well as the replacement by a certified plumber at no additional cost.

With such a wide variety of homes and water heater types with added regulations and permits, the costs of an electrician, if needed, and a plumber are not included in the Torii one-time upfront cost.

Torii is only allowed to be installed by a certified and trained Torii plumber. Torii takes the quality of our installations and product seriously to provide the best services to you. Get in contact, and we will train your preferred plumber.

You never know when your time is up. Every day over 5,000 residential water heaters are replaced due to failure. This failure could be as small as not having hot water for a day to be catastrophic, like flooding the home due to a leak.

Torii is a high-efficiency electric heat pump water heater. Torii aims to improve high-efficiency heating to lower your overall electric bill constantly.